Terms & Conditions

THE AGREEMENT: The use of this website and services on this website provided by MyGr8App and Steven Blair (hereinafter referred to as “Website”) are subject to the following Terms & Conditions, all parts, and sub-parts of which are specifically incorporated by reference here. This agreement shall govern the use of all pages on this website (hereinafter collectively referred to as “Website”) and any services provided by or on this website (“Services”).

DEFINITIONS

“Agreement” denotes this Terms and Conditions and the Privacy Policy and other documents provided to you by the website.

We,” “us,” and “our” are references to MYGR8APP.COM

User,” “You,” and “”your” denotes the person who is accessing the website for taking or availing of any service from us. User shall include the Company, partnership, sole trader, person, body corporate, or association taking services of this website.

Website” shall mean and include mygr8app.com and any successor Website of the Company or any of its affiliates.

Parties: Collectively, the parties to this Agreement (We and You) will be referred to as Parties.

ASSENT & ACCEPTANCE

PLEASE READ THESE TERMS OF USE, OUR PRIVACY POLICY, AND ALL APPLICABLE SUPPLEMENTAL TERMS (COLLECTIVELY, THE “TERMS”) CAREFULLY, AS THEY CONTAIN TERMS AND CONDITIONS THAT IMPACT YOUR RIGHTS, OBLIGATIONS, AND REMEDIES IN CONNECTION WITH YOUR USE OF THE SERVICES AND CONTENT. FOR EXAMPLE, THE TERMS INCLUDE:

  • YOUR OBLIGATION TO COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS.
  • LIMITATIONS OF OUR LIABILITY TO YOU; AND
  • A REQUIREMENT THAT YOU PURSUE CLAIMS OR SEEK RELIEF AGAINST US (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, RATHER THAN AS A PARTICIPANT IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.

YOUR ACCESS TO AND USE OF THE SERVICES ARE CONDITIONED ON YOUR ACCEPTANCE OF AND COMPLIANCE WITH ALL APPLICABLE TERMS. If you do not agree to these Terms or our Privacy Policy, then please cease using the Services immediately. We reserve the right to change these Terms at any time (see “Changes to these Terms” below.) By accessing, browsing, and/or using the Services after updates to these Terms have been posted, you agree to be bound by the updated Terms. THESE TERMS AND OUR PRIVACY POLICY CONSTITUTE A BINDING AGREEMENT BETWEEN YOU AND MYGR8APP, AND STEVEN BLAIR.

Consequences of Non-Compliance

Your failure to comply with the Terms may result in the suspension or termination of your account and/or access to the Services and may subject you to civil and criminal penalties.

PRIVACY AND PROTECTION OF PERSONAL INFORMATION

The provider is committed to protecting the privacy of visitors to our website. Please refer to the Provider’s Privacy Statement for information regarding the collection and use of Your information. The User acknowledges and agrees that this Privacy Policy, including the way the provider collects, uses, and discloses the User’s personally identifiable information, is incorporated into and made a part of these Terms and Conditions of Use. If the User does not agree to all the provisions of the Provider’s Privacy Policy, the User should refrain from using the website or submitting any personally identifiable information through it. A provider should be contacted regarding privacy concerns via email at support@mygr8app.com.

Service providers should treat all client data with respect and appropriate privacy.

Users of the MyGr8App system can use intake forms to get additional information from clients. You MUST NOT use the intake form to accept delicate personal or financial information. This information is not stored encrypted on servers like on the rest of the encrypted data, and should it happen that there is a break-in into MyGr8App servers, this information could be exposed. To accept payments via the booking site, you must use one of the certified payment providers listed here.

Users that enable the HIPAA custom feature and other users that collect and keep medical-related about clients/patients should beware not to include any personal health-related information (PHI) in email and text messages. MyGr8App removes service and client names automatically if the HIPAA medical custom feature is enabled. User is, however, able to manually add other fields and information into the messages that can be considered PHI, but this is generally not allowed in most countries around the world as text messages and emails are not secure communication. Refrain from including any PHI in any communication from the MyGr8App system.

We reserve the right to limit, suspend, or terminate our service and user accounts and prohibit access to any content, sites, services, or tools. We also reserve rights to remove hosted content and take technical and legal steps to keep users off the sites if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the spirit of our policies.

ACCURACY OF INFORMATION

Occasionally there may be information on the website that contains typographical errors, inaccuracies, or omissions that may relate to user descriptions, pricing, availability, promotions, and offers. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and conditions at any time and for any reason. We undertake no obligation to update, amend or clarify information on the website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the website should be taken to indicate that all information on the Website or Services has been modified or updated. Please ensure that you check the applicable Terms every time you use our site so that you understand which Terms apply. You will be subject to and will be deemed to have been made aware of and to have accepted the changes in any revised Terms and conditions by your continued use of the site after the date such revised Terms and conditions are posted.

PRICE AND PAYMENT

Our service includes both free and subscription-based content. You are responsible for all fees and charges (in € Euro, plus applicable taxes) associated with Your Account’s use of the service, including fees or charges for premium features or options and payment for purchases made through the service. Unless otherwise stated, all fees and charges must be paid in full at the time of purchase using a valid, approved credit, debit, or charge card; and (ii) all fees and charges (including subscription fees) are non-refundable. You agree that any credit card purchases made by You are expressly authorized to be charged to the credit card provided at the time of purchase. If you have any questions about your account’s billing information or charges, please contact or email support@mygr8app.com.

We are offering three types of monthly subscriptions:

Individual Companion Team
€23 /mo €32 /mo €53 /mo
1 App +1 Staff/Admin  1 App +2 Staff/ Admin 1 App +3-5 Staff/Admin
Custom App Branding Custom App Branding Custom App Branding
Web and App Admin Console Web and App Admin Console Web and App Admin Console
Payment Gateway (Stripe) Payment Gateway (Stripe) Payment Gateway (Stripe)
Google Calendar/ Gmail two-way sync Google Calendar/ Gmail two-way sync Google Calendar/ Gmail two-way sync
Private Two-Way Chat Private Two-Way Chat Private Two-Way Chat
Publication to Google Play and AppStore Publication to Google Play and AppStore Publication to Google Play and AppStore
12 Months Bug  Fixing and Support 12 Months Bug  Fixing and Support 12 Months Bug  Fixing and Support
REFUNDS

The Company does not offer refunds for payments made on a month-month subscription plan. To avoid being charged during a free trial promotion, you must cancel your subscription before your free trial ends. If you cancel your subscription, the cancellation will be effective at the end of the current monthly period; you will continue to have access to your subscription for the remainder of that period, but you will not receive a refund.

SETUP FEES

We work with the sole purpose to maximize our business performance with new-age services and solutions. We ensure to offer cutting-edge IT services and solutions at cost-effective prices to start-ups and enterprises worldwide. We charge SET UP FEES of  199€, 299€ and 399€ respectively depending on the plan you subscribe to. Should you not be fully satisfied with the services we provide during the initial setup process we will refund this amount in full.

The fees for the Setup of the services are as set out in the Development Proposal and Cost Documents. The Company shall invoice the Customer for the services as detailed therein.

QUALITY ASSURANCE

At MyGr8App and Steven Blair, we entertain clients with high-end App development services and solutions for 100% satisfaction. Ensure to contact us within the mentioned timeframe for any modification in the project. Testing or debugging is not valid in case of a late request. 

WARRANTY

MyGr8App and Steven Blair warrant that the services performed under this agreement shall be performed using reasonable skill and care and of a quality conforming to generally accepted industry standards and practices.

Without prejudice, except as expressly stated in this agreement, all warranties, whether express or implied, by operation of law or otherwise, are hereby excluded in relation to the services to be provided by MyGr8App and Steven.

DISPUTE RESOLUTION

Clients hold the right to submit disputes in case of a breach of the terms and conditions shared on this page. However, we prefer to resolve the matter with the site users via one-on-one communication. In the case of fraud, we take strict measures against the fraudulent person or Company.

USER OBLIGATIONS

As a user of the Website or Services, you may be asked to register with us. When you do so, you will choose a user identifier, which may be your email address or another term, as well as a password. You may also provide personal information, including, but not limited to, your name. You are responsible for ensuring the accuracy of this information. This identifying information will enable you to use the Website and Services. You must not share such identifying information with any third party, and if you discover that your identifying information has been compromised, you agree to notify us immediately in writing. An email notification will suffice. You are responsible for maintaining the safety and security of your identifying information, as well as keeping us apprised of any changes to your identifying information. Providing false or inaccurate information or using the Website or Services to further fraud or unlawful activity is grounds for immediate termination of this agreement.

IFRAMES

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

ACCEPTABLE USE

You agree not to use the Website or Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services, or general business of the website.

  • You further agree not to use the Website or Services:
  • To harass, abuse, or threaten others or otherwise violate any person’s legal rights.
  • To violate any of our intellectual property rights or any third party.
  • To upload or otherwise disseminate any computer viruses or other software that may damage the property of another.
  • To perpetrate any fraud.
  • To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme.
  • To publish or distribute any obscene or defamatory material.
  • To publish or distribute any material that incites violence, hate, or discrimination towards any group.
  • To unlawfully gather information about others.
HYPERLINKING TO OUR CONTENT
  1. Without prior written approval, the following organizations may link to our site:
  • Government agencies.
  • Search engines.
  • News organizations.
  • Online directory distributors, when they list us in the directory, may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
  • Systemwide Accredited Businesses except for soliciting non-profit organizations, charity shopping malls, and charity fundraising groups that may not hyperlink to our Web site.
  1. We allow these links if the link: (a) is not misleading; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party or its products or services; and (c) is appropriate to the linking party’s site.
  2. We may consider and approve in our sole discretion other link requests from the following types of organizations:
  • commonly-known consumer and business information sources such as Chambers of Commerce and Consumers Union.
  • dot.com community sites.
  • Associations or other groups representing charities, including charity giving sites
  • online directory distributors.
  • Internet portals.
  • Accounting, law, and consulting firms whose primary clients are businesses; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we determine that the link will not reflect unfavourably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, are not permitted to link); (b) the organization does not have an unsatisfactory record with us, and (c) the benefit to us from the increased visibility associated with the hyperlink outweighs the cost of the link.

We allow these links if the link: (a) is not misleading; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party or its products or services; and (c) is appropriate to the linking party’s website.

If you are one of the organizations listed in paragraph 2 and would like to link to our website, please contact us at support@mygr8app.com. List any URLs from which you intend to link to our Web site, along with the URL(s) on our site to which you would like to link. Response time is 2-3 weeks. Those approved may link to our site as follows:

  • By using our company name, the URL (web address) being linked to, or any other description of our website or material that makes sense within the context and format of the linking party’s site.

No use of the Company logo or other artwork will be allowed for linking absent a trademark license agreement.

INTELLECTUAL PROPERTY

You agree that the Website and all Services provided by us are the property of the Company, including all copyrights, trademarks, trade secrets, patents, and other intellectual property (“Our IP”). You agree that we own all rights, title, and interest in and to the Our IP and that you will not use Our IP for any unlawful or infringing purpose. You agree not to reproduce or distribute Our IP in any way, including electronically or via registration of any new trademarks, trade names, service marks, or Uniform Resource Locators (URLs), without express written permission from us.

INDEMNIFICATION

To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless Company and its affiliates and/or related entities, whether direct or indirect, current, former or future, and its and their respective current, former, or future officers, directors, employees, agents, successors and assigns and related third parties (each an “Indemnified Party”), for any claims, causes of action, debts, damages, losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any third-party claim that (a) your use of or inability to use the Services, (b) any user postings made by you, (c) your violation of any terms of this agreement or your violation of any rights of a third-party, or (d) your violation of any applicable laws, rules or regulations, except to the extent caused by any unlawful or negligent act or omission by Company. The Company reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defences. An Indemnified Party may participate in the defence by counsel of its own choosing, at its own cost and expense. You shall not settle any claim that adversely affects an Indemnified Party or imposes any obligation or liability on an Indemnified Party without the Indemnified Party’s prior written consent.

EXCLUSION OF LIABILITY

You understand and agree that we (A) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties, and (B) shall not be responsible for any materials posted by us or any third party. You shall use your judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.

Further, we shall not be liable for direct, indirect consequential, or any other form of loss or damage that may be suffered by a user using the website, including loss of data or information or any kind of financial or physical loss or damage.

In no event shall Company, nor its Owner, directors, employees, partners, agents, suppliers, or affiliates, be accountable for any indirect, incidental, special, eventful, or exemplary costs, including without limitation, loss of proceeds, figures, usage, goodwill, or other intangible losses, consequential from (i) your use or access of or failure to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content attained from the service; and (iv) unlawful access, use or alteration of your transmissions or content, whether or not based on guarantee, agreement, domestic wrong (including carelessness) or any other lawful concept, whether or not we’ve been aware of the possibility of such damage, and even if a cure set forth herein is originated to have futile of its important purpose.

MODIFICATION & VARIATION

We may, from time to time and at any time without notice to you, modify this agreement. You agree that we have the right to modify this agreement or revise anything contained herein. You further agree that all modifications to this agreement are in full force and effect immediately upon posting on the website and that modifications or variations will replace any prior version of this agreement unless prior versions are specifically referred to or incorporated into the latest modification or variation of this agreement.

NO WARRANTIES

You agree that your use of the Website and Services is at your sole and exclusive risk and that any Services provided by us are on an “As Is” basis. We hereby expressly disclaim any express or implied warranties of any kind, including but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. We make no warranties that the Website or Services will meet your needs or that the Website or Services will be uninterrupted, error-free, or secure. We also make no warranties as to the reliability or accuracy of any information on the website or obtained through the Services. You agree that any damage that may occur to you through your computer system or because of the loss of your data from your use of the Website or Services is your sole responsibility and that we are not liable for any such damage or loss.

LIMITATION ON LIABILITY

We are not liable for any damages that may occur to you because of your use of the Website or Services to the fullest extent permitted by law. This section applies to any claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.

GOVERNING LAW AND JURISDICTION

This website originates from Spain. The laws of Spain. Without regard to its conflict of law, principles will govern these terms to the contrary. You hereby agree that all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of Spain. By using this website, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of these terms. You hereby waive any right to trial by jury arising out of these terms.

SEVERABILITY

If any provision of these Terms and conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

CONTACTING US

If you would like to contact us to understand more about terms or wish to contact us concerning any matter, you may do so via the contact us or email us at support@mygr8app.com.  

This document was last updated on April 12, 2022